Jay Bolick
Director - CRM, Grifols
Joel Noronha
Associate Director - Product Marketing, Whatfix
WATCH THE WEBINAR
Join this session to discover innovative strategies and tips that will empower Salesforce users to unleash the full potential of the application. Gain expert insights on implementing real-time, continuous, and contextual training for Salesforce users in their flow of work.
Key takeaways:
Learn how users can easily navigate Salesforce with interactive, personalized and step-by-step guidance.
Explore proven strategies for improving Salesforce training.
Uncover how to improve ROI from your Salesforce investment by reducing training and support costs.
Learn how a Digital Adoption Platform can simplify complex Salesforce journeys and provide contextual help embedded directly into the application.
Jay Bolick is a seasoned leader with over two decades of experience in business and IT, specializing in the Salesforce ecosystem. Introduced to Salesforce in 2003, Jay has amassed over 20 years of expertise within the Salesforce realm, encompassing roles from Administrator to Executive. As a certified Salesforce professional, Jay currently leads the global business and IT team at Grifols Biopharma, where he spearheads initiatives leveraging Salesforce CRM to drive business empowerment and growth.
Joel Noronha is an associate director of product marketing at Whatfix, a leading Digital Adoption Platform. Joel has a decade of experience across leading global B2B SaaS and consumer product companies, building solutions that engage and empower individuals, and deliver success.