#1 GenAI Simulation Platform that builds confident, customer-ready teams
Mirror is the world's first AI simulation training platform that combines hyper-realistic system simulations and conversational roleplays into one unified platform. It enables your agents to master complex workflows and customer conversations, resulting in improved resolution rates, higher customer satisfaction (CSAT), and increased agent retention.
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World’s only Unified Platform for Agent Readiness
Give your agents a safe space to practice workflows and conversations with AI-powered simulations
Immersive Application Simulation
AI-Powered Conversational Roleplay
Assessment
Create System Simulations in minutes and Master Workflows
Create interactive replicas of your CRM, ticketing, or call-handling tools and let agents practice real workflows in minutes, no coding required.
Practice Customer Conversations with AI Roleplay
Our AI Roleplay capability helps you to prepare your teams for real-world customer interactions and build confidence before they engage with actual customers.
Evaluate Agent Readiness with Realtime Assessments
Measure agent readiness with unguided simulations that validate workflow mastery and conversation handling, providing you with real-time visibility into proficiency and performance gaps.
Great Businesses Work With Whatfix
Natural Language Roleplay
Simulate real calls in natural language, helping agents sharpen tone, empathy, and problem-solving skills.
No-Code Simulations
Spin up interactive replicas of any application in minutes, no developer or IT support required.
Unify your training experiences
Bring systems training, AI roleplay, and assessment together in one seamless training platform.
Deploy anywhere
Easily deploy as a web URL, or LMS module, regardless of complexity or scale.
Your Security Is Our Priority
24x5 Support
99.5% CSAT Score
700+ Companies
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