See why Whatfix Mirror is the complete readiness platform for contact center training
Whatfix Mirror enables your agents to master critical customer conversations with AI-Roleplay and practise backend application workflows with hyper-realistic system simulation, all in one unified training environment.
Upto 3X
Faster Time to Proficiency
Upto 20%
Improvement in CSAT Score
Upto 60%
Reduced Training & Support Cost
| Feature | Mirror | Zenarate |
|---|---|---|
Guided Workflow Training |
■■■ | ■■■ |
|
Adaptive AI-powered Roleplay |
■■■ | ■■■ |
|
Interactive System Simulation |
■■■ | ■■■ |
|
No-code Scenario Authoring and Customization |
■■■ | ■■■ |
|
Assessment & Analytics on Agent Readiness |
■■■ | ■■■ |
|
Integration with Existing Learning Management System (LMS) |
■■■ | ■■■ |
|
Enterprise-Grade Data Security & Compliance |
■■■ | ■■■ |
See Whatfix Mirror AI in action
Rated #1 by Top Analysts
TRUSTED BY LEADING ENTERPRISES LIKE YOURS
Crush Your Contact Center Coaching and Training Goals with Whatfix Mirror.