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Whatfix helps you onboard, train and support both remote and in-office employees on enterprise software applications to drive adoption, cut training and support costs and improve productivity at scale.
We created a purpose-built platform to help you drive the adoption of your org wide technology stack across every stage of the lifecycle and maximize productivity at scale.
Easily onboard users on to your enterprise software products getting them up to speed quickly on basic tasks and processes.
Provide self-service help within your software and relevant to your users' realtime context leading to quick resolution.
Deliver in-app training guiding software users through each step of the task in realtime to drive better software adoption.
Understand your employees' software usage patterns and design training to ensure they make the most of your tech stack.
Automate routine tasks across your enterprise applications helping employees and users save time and effort to focus on the important tasks.
Create content with Whatfix and easily convert to multiple formats like PDFs, videos while also integrating with your knowledge base.
lesser time and effort needed to generate training and support content for its software applications.
saved in one year on costs of training content production, support as well as gains due to improved productivity.
L1 support queries reduced in a year with end users ability to self-serve and easily access help content.
"For employees, Whatfix is a part of Salesforce now. They expect to find in-app training and answers. If it wasn't for Whatfix, there'd be very confused people on my sales team."
Adam Shapiro, Business Analyst
“Whatfix guidance deflected 10% of Sophos’ Firewall support tickets, equal to a savings of $390,000 annually. In time, we will definitely use Whatfix to drive more in-product communication across a greater range of products.”
Remi Preghenella, Director of Product Documentation & Digital Adoption
Start today and see how you can drive the adoption of your enterprise applications and maximize productivity at scale.