Exploring Userlane? Meet Whatfix AI

Whatfix AI goes beyond simple on-screen guidance and is trusted by Fortune 500 companies for delivering personalized guidance at scale. Our easy-to-use platform helps you build experiences that understand user context and intent in real time, powered by AI.

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TRUSTED BY LEADING ENTERPRISES ACROSS THE GLOBE

Why Companies Like Yours Prefer Whatfix Over Userlane

We created a unified platform to help you accelerate change and drive adoption connecting every stage of your users' lifecycle.

No Code Development

Create and deploy Whatfix content on your software application in just a few seconds with zero development expertise.

Deployment Neutral

Whatfix works across devices and is compatible with not just web based software but also desktop and mobile applications.

Enterprise Ready

Whatfix is an enterprise grade platform with ISO 27001:2013 and SOC-2 certifications in addition to being fully GDPR compliant.

Adoption Everywhere

Create in-app adoption content with Whatfix for your software and easily export to PDFs, videos and docs with just a click.

Rated Best Across the Board by Your Peers

Consistently rated the better product overall by startups and enterprises alike.

CRITERIA
In-App Training	✔	❌
Contextual In-App Support	✔	❌
Knowledge Base Integration	✔	❌
Multi-Language	✔	✔
SCORM Compliance	✔	❌
Data Export to Multiple Formats	✔	❌
Auto Content Update	✔	❌

*According to Capterra and GetApp comparison metrics 2021.

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Better Software that Delivers More

Our customers love us because Whatfix empowers them to derive the maximum out of their software investments with minimum effort.

Sophos uses Whatfix to deliver in-app training and support for its Salesforce users reducing sales ops cases by 15% every year.

"Whatfix is a contributing factor to YoY 15% reduction in Sales Ops cases globally – that equates to roughly 12,000 cases a year less. Whatfix listens to feedback and provides regular feature updates – roughly on a quarterly basis. Support and guidance is excellent and I’m sure this will continue.

Phil Walley - Sales Operations Manager

Real-Time, In-the-Flow Training That Reduced Agent Time by 60%

“With our previous vendor, we had integration issues with our own technology, and it was not a great experience for our engineering teams. It took a minute to explore building our own DAP before deciding we didn't have the capacity. We were zeroed in on reducing agent time and training with real-time, in the flow of work training, and things went from minutes to seconds. We’ve reduced agent time and training by 60%.”

Adina Nichols - Global L&D Technology Lead