Exclusive Virtual Round Table

Unlock Digital Adoption ROI for Insurance: Build a Data-Driven Business Case

Join our virtual roundtable for Insurance decision-makers to explore Allstate Canada’s digital adoption journey, securing stakeholder buy-in, and achieving digital transformation goals with Whatfix.

Erik Barfield

Mark Evans

Business Program Manager, Allstate Canada

Heather Crynes

Anupam Malhotra

Associate Director, Enterprise Sales, Whatfix

Alok Goyal

Akshay Chopde

Senior Manager, Value Engineering, Whatfix

Vidushi Verma

DAP Consultant, Lifesciences, Whatfix

calenderTuesday,
April 15th, 2025
clock10:00 AM - 11:00 AM ET | 3:00 PM - 4:00 PM CET

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What’s in it for you?

Modern insurers rely on core insurance applications, yet tech adoption challenges often slow underwriting productivity, increase claims errors, raise costs, and result in poor policyholder experience. As a result, insurers are moving towards Digital Adoption Platforms (DAPs) which help in delivering real and measurable value with increased user productivity, better compliance, and improved customer satisfaction.

While DAPs gain traction, securing stakeholder buy-in and proving long-term ROI remains challenging—from aligning teams to quantifying sustained impact.

Tailored for insurance leaders, this session reveals how to build a strong business case for DAP, identify high-impact use cases, and achieve maximum ROI by improving key metrics such as better regulatory compliance, lesser claims processing errors, higher underwriting efficiency & reduced agent turnover.

Join us to get practical insights on:

  • Lessons from Allstate Canada: How they built consensus for DAP ROI
  • Building a Business Case: Scope, stakeholder alignment, and data-driven impact
  • Strategic Value Mapping: How DAP drives revenue, cuts costs, and mitigates risk

Your organisation’s strong DAP business case is just a step away, Secure your spot now!

1

Mark Evans

Business Program Manager, Allstate Canada

About the Panelists

Mark Evans is Business Program Manager at Allstate Canada, with over 20 years of experience driving large-scale operational and technological transformations in the insurance industry. A seasoned leader in P&C claims, business process engineering, and digital self-service solutions, he specializes in optimizing workflows for customers, brokers, and agents through tools like Guidewire ClaimCenter, Business Process Automation (BPA), and Electronic Content Management. His technical expertise spans SDLC, business intelligence, and AI-powered digital adoption platforms (DAPs), underpinned by a strategic focus on harmonizing people, processes, and technology.

About the Panelists

Anupam Malhotra, Associate Director of North America Sales at Whatfix, is a results-driven leader specializing in enterprise SaaS growth. He spearheaded Whatfix's Insurance GTM motion, growing North American customer base from 3 to 30+ in 3.5 years, driving significant ARR increase. Consistently exceeding quotas, he leads a high-performing sales team, mentors Enterprise AEs, and excels in cross-functional collaboration. A proven public speaker, Anupam delivers strategic insights on digital adoption and sales excellence.

2

Anupam Malhotra

Associate Director, Enterprise Sales, Whatfix

1

Vidushi Verma

DAP Consultant, Lifesciences, Whatfix

About the Panelists

Stacey is on a mission to explore and embrace the benefits that today’s digital world has on learning and sharing information using a just in time, just enough and just for me approach.