EXPERT SESSION | LIVE

5 Ways to Boost CRM Adoption in 2022

CRMs are big investments that provide real business value – but without a clear CRM digital adoption strategy, your sales team is set up for failure. In fact, research from Forrester found that 47% of CRM implementations fail and similar research from Merkle Group revealed an even higher failure rate of 63%. Slow and low user adoption of CRM is an obviously big contributor to implementation failures. In this session, we will help you understand how a Digital Adoption Platform can help you rethink and redesign your CRM onboarding and training methods, making them efficient and faster to drive better workforce productivity and adoption.

February 03, 2022

11:30 AM EST | 04:30 PM GMT

Webinar presented by:

Girish Vagele

Digital Adoption Expert, Whatfix

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Why You Should Join This Session

In the rush to be an agile company that adopts new learning technologies, creates hundreds of new courses, and disseminates them rapidly; we sometimes forget that training needs to be first and foremost about helping employees solve their day-to-day issues, and then everything else. As a CRM pro, it is your responsibility to not just “train” employees but actually create an environment conducive to learning and improved productivity. This would mean everything from rewarding employees for teaching others to adopt new learning tools that enable ‘learning in the flow of work’. In this session, you will learn -

How to improve CRM User Adoption and increase sales team efficiency
How DAPs complement existing training methods
Understand the techniques to move traditional training to digital
How you can create software training content in minutes