Exclusive Case
Studies from First Movers:
DAP Advantages, Business Outcomes and Insights
“Established in 1996, Experian is a leading global information services company.
Experian empower consumers and clients to manage their data with confidence
during life’s big moments. Experian has 17,800 people operating across 45
countries. To tackle Salesforce adoption issues and to support its training
efforts, Experian started its DAP journey in 2017 with Whatfix to provide
on-demand learning and self-service support to its sales department.”
“Sentry Insurance, a Fortune 1000 company, is one of the largest mutual insurance
companies in the U.S. Founded in 1904, it is headquartered in Wisconsin and has
a workforce of more than 4,000. Sentry started its DAP journey in 2017 to
provide on-demand learning and self-help options to its users. At first, it
started by leveraging DAP for their CRM application to provide its sales team
with the relevant support, but over time, it partnered with Whatfix to add DAP
to more applications, including both internal-and external-facing applications.”
