Maximize the value of Salesforce with Whatfix AI

Accelerate Salesforce adoption with AI-driven, real-time in-app enablement that simplifies workflows, boosts productivity, and drives consistent outcomes.

TRUSTED BY LEADING ENTERPRISES

Salesforce Clicks Better With Whatfix

Whatfix bridges the gap between Salesforce’s capabilities and user proficiency by embedding personalized, interactive training tools directly into the app. This integration transforms the training experience, making it intuitive and directly aligned with the flow of work.

Better Onboarding

Easily onboard users on to your enterprise software products getting them up to speed quickly on basic tasks and processes.

Self-Service Help

Provide self-service help within your software and relevant to your users' realtime context leading to quick resolution.

Interactive walkthroughs

Guides users step-by-step through Salesforce tasks, providing hands-on learning directly in the app.

User Behavior

Understand your employees' software usage patterns and design training to ensure they make the most of your tech stack.

Automation of flows

Automates routine tasks, such as generating reports or updating records, directly within Salesforce, simplifying daily operations.

Adoption Everywhere

Create content with Whatfix and easily convert to multiple formats like PDFs, videos while also integrating with your knowledge base.

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Drive Engagement and Adoption

In-App Guidance

Deliver step-by-step in-app guidance on key workflows within the application to train users in real time. Enable users to instantly familiarize themselves with processes.

On-Demand Support

Offer contextual support to users at the moment of need within the application. Make all of your help and support content from across enterprise systems accessible wherever the user is.

The Whatfix Difference

40%

lesser time and effort needed to generate training and support content for its software applications.

$950K

saved in one year on costs of training content production, support as well as gains due to improved productivity.

36,500

L1 support queries reduced in a year with end users ability to self-serve and easily access help content.

WHATFIX HELPS ORGANIZATIONS THRIVE

"For employees, Whatfix is a part of Salesforce now. They expect to find in-app training and answers. If it wasn't for Whatfix, there'd be very confused people on my sales team."

Adam Shapiro, Business Analyst

“Whatfix guidance deflected 10% of Sophos’ Firewall support tickets, equal to a savings of $390,000 annually. In time, we will definitely use Whatfix to drive more in-product communication across a greater range of products.”

Remi Preghenella, Director of Product Documentation & Digital Adoption

Ready to Accelerate Salesforce Adoption?

See How Whatfix AI Transforms Salesforce Into a Smarter, Faster, and More Productive Experience.

Whatfix & Everest Group

Analyst's Viewpoint
on scaling AI Adoption
with DAPs

Everest Group – Closing the Adoption Gap with DAPs
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